Hero Up website policy

Hero Up Shipping Policy

Last updated: July 22, 2026

Current package terms

The current offer may show free shipping for selected multi-bottle packages and a fee for a one-bottle order. Confirm charges at checkout.

Processing and delivery

The external seller or fulfillment provider controls processing, carrier selection, tracking and delivery estimates.

Address problems or delays

Contact the order-support method on your receipt promptly. Provide your order number and tracking details without posting sensitive information publicly.